State Utility Commissions regulate services and rates for gas, Some cable TV issues, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Alabama
Public Service Commission
100 N. Union Street, Suite 850
PO Box 304260
Montgomery, AL 36130
334-242-5218
Toll free: 1-800-392-8050 (AL) (Complaint Hotline)
Fax: 334-242-0727
www.psc.state.al.us
Regulatory Commission of Alaska
701 W 8th Ave., Suite 300
Anchorage, AK 99501-3469
907-276-6222
Toll free: 1-800-390-2782
TTY: 907-276-4533
Fax: 907-276-0160
E-mail: rca.mail@alaska.gov
rca.alaska.gov
Utilities Division
Arizona Corporation Commission
1200 West Washington St.
Phoenix, AZ 85007-2996
602-542-4251
Toll free: 1-800-222-7000 (AZ)
Fax: 602-542-2129
E-mail: mailmaster@azcc.gov
www.cc.state.az.us
Public Service Commission
PO Box 400
1000 Center Street
Little Rock, AR 72203-0400
501-682-2051
501-682-1718 (Complaints)
Toll free: 1-800-482-1164 (AR - Complaints)
TTY: 1-800-682-2898 (Toll free)
Fax: 501-682-5731
www.arkansas.gov/psc
Public Utilities Commission
505 Van Ness Ave., Room 5218
San Francisco, CA 94102
415-703-2782
Toll free: 1-800-649-7570 (CA - Utility Complaints)
TTY: 415-703-2032
Fax: 415-703-1758
www.cpuc.ca.gov
Public Utilities Commission
1560 Broadway, Suite 250
Denver, CO 80202
303-894-2070
Toll free: 1-800-456-0858 (CO)
TTY: 303-894-2512
Fax: 303-894-2532
E-mail: PUConsumer.Complaints@dora.state.co.us
www.dora.state.co.us/puc/
Department of Public Utility Control
10 Franklin Square
New Britain, CT 06051
860-827-1553
Toll free: 1-800-382-4586 (CT)
TTY: 860-827-2837
Fax: 860-827-2613
www.state.ct.us/dpuc/
Public Service Commission
Cannon Bldg. Suite 100
861 Silver Lake Blvd.
Dover, DE 19904
302-736-7500
Toll free: 1-800-282-8574 (DE)
TTY: 302-736-7500
Fax: 302-739-4849
depsc.delaware.gov/
DC Public Service Commission
Suite 200, West Tower
1333 H Street, NW
Washington, DC 20005
202-626-5100 (Consumer Services Division)
Fax: 202-393-1389
E-mail: support@dcpsc.org
www.dcpsc.org
Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850
850-413-6330
Toll free: 1-800-342-3552 (FL)
TTY: 1-800-955-8771
Fax: 800-511-0809
E-mail: contact@psc.state.fl.us
www.floridapsc.com
Public Service Commission
244 Washington Street, First Floor
Atlanta, GA 30334
404-656-4501
Toll free: 1-800-282-5813 (GA)
Fax: 404-656-2341
E-mail: gapsc@psc.state.ga.us
www.psc.state.ga.us
Public Utilities Commission
465 South King St., Room 103
Honolulu, HI 96813
808-586-2020
Fax: 808-586-2066
E-mail: Hawaii.PUC@hawaii.gov
www.hawaii.gov/budget/puc/
Public Utilities Commission
472 W. Washington (Zip: 83702-5918)
PO Box 83720
Boise, ID 83720-0074
208-334-0300
Toll free: 1-800-432-0369 (ID) (Complaint Line)
Toll free: Voice/TDD: 1-800-337-1363
TTY: 1-800-377-3529
Fax: 208-334-3762
www.puc.idaho.gov
Commerce Commission
527 East Capitol Ave.
Springfield, IL 62701
217-785-7456
Toll free: 1-800-524-0795 (IL)
TTY: 1-800-858-9277 (Toll free)
Fax: 217-782-1042
www.icc.illinois.gov
Utility Regulatory Commission
Consumer Affairs Division
101 W. Washington St., Suite 1500E
Indianapolis, IN 46204
317-232-2712
Toll free: 1-800-851-4268 (IN)
TTY: 317-232-8556
Fax: 317-233-2410
E-mail: info@urc.IN.gov
www.IN.gov/iurc
Utilities Board
350 Maple St.
Des Moines, IA 50319-0069
515-281-3839
Toll free: 1-877-565-4450 (IA)
Fax: 515-281-5329
E-mail: iubcustomer@iub.state.ia.us
www.state.ia.us/iub
Corporation Commission
1500 SW Arrowhead Rd.
Topeka, KS 66604-4027
785-271-3100
Toll free: 1-800-662-0027 (KS)
Fax: 785-271--3354
E-mail: public.affairs@kcc.state.ks.us
www.kcc.state.ks.us
Public Service Commission
211 Sower Blvd.
PO Box 615
Frankfort, KY 40602
502-564-3940
Toll free: 1-800-772-4636 (KY - Complaints)
TTY: 1-800-648-6056
Fax: 502-564-3460
www.psc.state.ky.us
Public Service Commission
PO Box 91154
602 North Fifth Street, Galvez Bldg. 12th Floor
Baton Rouge, LA 70821-9154
225-342-4404
Toll free: 1-800-256-2397 (LA)
Fax: 225-342-2831
www.lpsc.org
Public Utilities Commission
242 State St.
Augusta, ME 04333-0018
207-287-3831
Toll free: 1-800-452-4699 (ME)
TTY: 1-800-437-1220
Fax: 207-287-1039
E-mail: maine.puc@maine.gov
www.state.me.us/mpuc/
Public Service Commission
6 St. Paul St., 16th Floor
Baltimore, MD 21202-6806
410-767-8000
Toll free: 1-800-492-0474
TTY: 1-800-735-2258
Fax: 410-333-6495
E-mail: mpsc@psc.state.md.us
www.psc.state.md.us
Dept. of Telecommunications and Energy
2 South Station, 4th Floor
Boston, MA 02110
617-305-3580
Toll free: 1-800-392-6066 (Consumer Division)
TTY: 1-800-974-6006 (Toll free)
Fax: 617-478-2590
www.mass.gov/dpu
Public Service Commission
6545 Mercantile Way, Suite 7 (Zip: 48911)
PO Box 30221
Lansing, MI 48909
517-241-6180
Toll free: 1-800-292-9555 (MI)
Fax: 517-241-6181
E-mail: mpsc_commissioners@michigan.gov
www.michigan.gov/mpsc
Public Utilities Commission
121 7th Place East, Suite 350
St. Paul, MN 55101-2147
651-296-0406
Toll free: 1-800-657-3782
Fax: 651-297-7073
E-mail: consumer.puc@state.mn.us
www.puc.state.mn.us
Public Service Commission
Woolfolk Building
501 N West St.
Jackson, MS 39201
601-961-5440 (Southern District)
601-961-5430 (Central District)
601-961-5450 (Chairman & Northern District)
Toll free: 1-800-356-6429 (Southern District)
Toll free: 1-800-356-6430 (Central District)
Toll free: 1-800-356-6428 (Chairman & Northern District)
Fax: 601-961-5464 (Chairman & Northern District), 601-961-5842(Southern), 601-961-5824(Central)
www.psc.state.ms.us
Public Service Commission
200 Madison Street
PO Box 360
Jefferson City, MO 65102
573-751-3234
Toll free: 1-800-392-4211 (MO)
TTY: 711 (MO Only)
Fax: 573-526-1500
www.psc.mo.gov
Public Service Commission
1701 Prospect Ave.
PO Box 202601
Helena, MT 59620-2601
406-444-6199
Toll free: 1-800-646-6150 (MT)
TTY: 406-444-6199
Fax: 406-444-7618
www.psc.mt.gov
Public Service Commission
1200 N Street, Suite 300
PO Box 94927 (Zip: 68508-4927)
Lincoln, NE 68509
402-471-3101
Toll free: 1-800-526-0017 (NE)
TTY: 402-471-0213
Fax: 402-471-0254
E-mail: cheryl.elton@nebraska.gov
www.psc.state.ne.us
Public Utilities Commission
1150 East William St.
Carson City, NV 89701
775-684-6101
702-486-2600 (Las Vegas)
Toll free: 1-800-992-0900 ext 46100 (NV)
Fax: 775-684-6110
pucweb1.state.nv.us/pucn
Public Utilities Commission
21 South Fruit St, Suite 10
Concord, NH 03301-2429
603-271-2431
Toll free: 1-800-852-3793 (NH)
TTY: 1-800-735-2964 (NH)
Fax: 603-271-3878
E-mail: www.puc.nh.gov
www.puc.state.nh.us
Board of Public Utilities
Two Gateway Center
Newark, NJ 07102
973-648-2026
Toll free: 1-800-624-0241 (NJ)
Fax: 973-648-4195
www.bpu.state.nj.us
Utilities Division
Public Regulation Commission
Consumer Relations Division
224 E. Palace Avenue (Zip: 87501)
PO Box 1269
Santa Fe, NM 87504-1269
505-827-6941
Toll free: 1-800-663-9782 (NM)
Toll free: 1-800-947-4722 (NM)
TTY: 505-827-6911
Fax: 505-827-6973
E-mail: barbara.a.rael@state.nm.us
www.nmprc.state.nm.us
Public Service Commission
Office of Consumer Service
3 Empire State Plaza
Albany, NY 12223-1350
518-474-3280
Toll free: 1-800-342-3377 (NY - Complaints - Gas/Electric/Telephone)
Toll free: 1-888-ASK-PSC1 (275-7721) - PSC Competition Information
Toll free: 1-866-GRN-POWR (476-7697) - Green Power Information
Fax: 518-474-1691
E-mail: ronald_cerniglia@dps.state.ny.us
www.askpsc.com
NC Utilities Commission - Public Staff
Consumer Services
4326 Mail Service Center
Raleigh, NC 27699-4326
919-733-9277
Toll free: 1-866-380-9816
Fax: 919-733-4744
E-mail: consumer.services@ncmail.net
www.ncuc.commerce.state.nc.us/
Public Service Commission
600 E. Boulevard Ave., Dept 408
12th Floor
Bismarck, ND 58505-0480
701-328-2400
TTY: 1-800-366-6888 (ND)
Fax: 701-328-2410
E-mail: ndpsc@nd.gov
www.psc.state.nd.us
Public Utilities Commission
180 East Broad St.
Columbus, OH 43215-3793
614-466-3292
Toll free: 1-800-686-7826 (OH)
TTY: 1-800-686-1570 (OH)
Fax: 614-752-8351
www.puco.ohio.gov
Corporation Commission
PO Box 52000
Oklahoma City, OK 73152-2000
405-521-2211
Toll free: 1-800-522-8154 (OK)
TTY: 405-521-3513
Fax: 405-521-2087
www.occeweb.com
Public Utility Commission
Consumer Services Division
550 Capitol St., NE, Suite 215 (Zip: 97301-2551)
PO Box 2148
Salem, OR 97308-2148
503-378-6600
Toll free: 1-800-522-2404 (OR - Consumer Services)
TTY: 1-800-648-3458 (OR)
Fax: 503-378-5743
E-mail: puc.consumer@state.or.us
www.puc.state.or.us
Public Utility Commission
400 North Street (Zip: 17120)
PO Box 3265
Harrisburg, PA 17105-3265
717-783-7349
Toll free: 1-800-782-1110 (PA)
Fax: 717-787-5813
www.puc.state.pa.us
Public Service Commission
PO Box 190870
Hato Rey Station
San Juan, PR 00919-0870
787-756-1919
Fax: 787-756-8086
www.naruc.org
Public Utilities Commission
89 Jefferson Boulevard
Warwick, RI 02888
401-941-4500
TTY: 401-277-3500
Fax: 401-941-4885
www.ripuc.org
Consumer Services Division
Office of Regulatory Staff
1401 Main Street, Suite 900
Columbia, SC 29201
803-737-5230
Toll free: 1-800-922-1531 (SC)
TTY: 803-737-5175 or 1-800-334-2217 (SC)
Fax: 803-737-4750
www.regulatorystaff.sc.gov
Public Utilities Commission
Consumer Affairs
500 East Capitol Ave.
Pierre, SD 57501-5070
605-773-3201
Toll free: 1-800-332-1782 (Consumer Affairs)
Fax: 1-866-757-6031
www.puc.sd.gov
Tennessee Regulatory Authority
460 James Robertson Pkwy.
Nashville, TN 37243-0505
615-741-2904
Toll free: 1-800-342-8359 (Consumer Services)
TTY: 1-888-276-0677 (Toll free)
Fax: 615-741-8953
www.state.tn.us/tra
Public Utility Commission
1701 North Congress Ave.
PO Box 13326
Austin, TX 78711-3326
512-936-7000
Toll free: 1-888-PUC-TIPS (782-8477)
TTY: 512-936-7136
Fax: 512-936-7003
E-mail: customer@puc.state.tx.us
www.puc.state.tx.us
Public Service Commission
160 East 300 South
Salt Lake City, UT 84111
801-530-6716
Toll free: 1-866-772-8824 (UT)
TTY: 801-530-6638
Fax: 801-530-6796
E-mail: psccal@utah.gov
www.psc.utah.gov
Public Service Board
112 State St., 4th Floor
Montpelier, VT 05620-2701
802-828-2358
TTY: 1-800-253-0191 (VT)
Fax: 802-828-3351
E-mail: tsb.clerk@state.vt.us
www.state.vt.us/psb
State Corporation Commission
1300 E. Main Street (Zip: 23219)
PO Box 1197
Richmond, VA 23218
804-371-9967
Toll free: 1-800-552-7945 (VA)
TTY: 804-371-9206
Fax: 804-371-9350
www.scc.virginia.gov
Utilities and Transportation Commission
1300 S Evergreen Park Dr., SW
PO Box 47250
Olympia, WA 98504
360-664-1160
TTY: 1-800-416-5289
Fax: 360-586-1150
www.utc.wa.gov
Public Service Commission
201 Brooks St.
Charleston, WV 25301
304-340-0300
Toll free: 1-800-344-5113 (WV)
Fax: 304-340-0325
www.psc.state.wv.us
Public Service Commission
Consumer Affairs Unit
610 North Whitney Way
PO Box 7854 (Zip: 53707-7854)
Madison, WI 53707
608-266-2001
Toll free: 1-800-225-7729
TTY: 608-267-1479
Fax: 608-266-3957
psc.wi.gov
Public Service Commission
2515 Warren Ave., Suite 300
Cheyenne, WY 82002
307-777-7427
Toll free: 1-888-570-9905 (WY)
TTY: 307-777-7427
Fax: 307-777-5700
E-mail: wyoming_psc@state.wy.us
psc.state.wy.us
