• More than seven in 10 (71%) rate their overall community association experience as positive, while just 9 percent expressed discontent. One in five expressed neither point of view.
• 88% said their community association board members strive to serve the best interests of the community as a whole.
• 73% of those whose associations employ community managers said their managers provide value and support to residents and the community as a whole. Of those who have had direct interaction with their community managers, 88% said the experience was positive.
• 77% of community association residents said they are pleased with the return they get on their community association assessments.
• 74% said their community association's rules "protect and enhance" property values, while just 3 in 100 said these rules "harm" property values. About 20 percent said rules have no impact on property values.

Facts and Figures

• More than 1.7 million Americans serve on a community association board, with close to 400,000 participating as committee members. Assuming the average board or committee member spends just one hour a week on association business?-and for most it's much more than that?-these volunteer leaders dedicate more than 110 million hours of service to their communities every year.
• The estimated real estate value of all homes in community associations approaches $4 trillion, approximately 20% of the value of all U.S. residential real estate.
• The total annual operating revenue for all community associations in the U.S. is more than $41 billion. Most of this is spent in associations' local economies for goods and services. Community association boards also maintain investment accounts of more than $35 billion for the long-term maintenance and replacement of commonly held property.