FREQUENTLY ASKED QUESTIONS
Please click on any of the frequently asked questions below to be routed to the answer. If you still have questions, please contact us.
My website provider gives me a drip marketing service. How is HomeActions different? A Newsletter every two weeks seems like a lot. Can I get monthly delivery? What do you mean by "exclusive memberships?" Can I link members to my website and listings? How will I know it's working for me? How does my newsletter work with Social Media? Can I send my articles over Twitter and other services? What about bad email addresses? What is your unsubscribe policy? While we are on the issue, what about privacy? What If I run out of time and cannot write my own custom article? Can I include some ads in the newsletter and charge my local partners? And what branding options do I have if there is no broker deal? What If I decide to leave the program? Does your email get through better than when I send from my Outlook or Gmail? Can my existing members offer a membership for their friends and neighbors? So what we see now being offered as features... is that it? Will there ever be more features available?
My website provider gives me a drip marketing service. How is HomeActions different?
Home Actions was designed to be an interactive service that takes into consideration home management, not the narrow focus that drip marketing delivers such as ?time to buy now, while rates are low?. Most consumers can see that drip marketing is an auto pilot ?campaign? program with staged pre-set content. HomeActions content is always fresh and relevant. Top
A Newsletter every two weeks seems like a lot. Can I get monthly delivery?
Most agents would never think of sending what they normally do every two weeks because it is usually fluff, not needed, not urgent. We track so much info on the homeowner scene we could do one every week! Most agent opt for every two weeks but monthly is available. When HomeActions newsletters go out you will know they only contain relevant, late breaking items of importance. Top
What do you mean by "exclusive memberships?"
Once someone is in your HomeActions program they cannot get in another?s. This means the fresh content and services are only going to be available because of your gift enrollment. Top
Can I link members to my Web site and listings?
Sure there are six links you can build on the newsletter and portal site always insuring your other resources are a click away. Top
How will I know it
First you will see live metrics on your newsletter launches down to the member's name on "who got what, when and what was clicked on and read. Then you will see emails coming from your members simply saying "thank you." Members will see you around town and again thank you. It's not going to happen overnight, but it will happen if you use the program as suggested. Top
How does my newsletter work with Social Media?
HomeActions is designed to help you promote your Twitter, Linked-In and Facebook accounts. You or your members can ?One Click? any article and have it auto uploaded to the media site of choice. When uploaded and available on social media, your branding rides on the article. Top
Can I send my articles over Twitter and other services?
Yes, all your articles have a distinct and "branded to you" URL, which can be short-coded. Here is an example: http://bza.me/?8KLQRP Top
What about bad email addresses?
Yes, we have a smart bounce management system we can tell you about in detail. Just contact us. Top
Unsubscribe policy?
Yes, we allow members to unsubscribe at any point in the service. The Can Spam Act is clearly adhered to. Top
While we are on the issue, what about privacy?
We understand that our model does not work without your involvement. We have an extensive Privacy Policy, but in short would never do anything to harm the relationship you have with your members. It?s that simple. Top
What If I run out of time and cannot write my own custom article?
Custom content such as listings or market data is always optional. If you run out of time, our 6 or 7 articles are always ready to go. Top
Can I include some ads in the newsletter and charge my local partners?
Yes, we will show you how to do that. Top
And what branding options do I have if there is no Broker deal?
You can control the masthead (header) and some ad spots on your newsletters. Top
What If I decide to leave the program?
Simply tell us so and we will export a list of your members for you. Also kindly tell us why you are leaving so we can enhance our service, if your reason involves anything we can improve. Top
Does your email get through better than when I send from my Outlook or Gmail?
Simply YES! We have staff dedicated to ensuring we are ?White Listed? on all of the major ISP?s. We constantly track changes in filters and spam blocking. HomeActions is powered by BizActions (http://bizactions.com) which sends out almost 4 million emails per month for other professionals. Top
Can my existing members offer a membership for their friends and neighbors?
Yes, there is a "Refer A Friend" tab on the newsletter. Also you can get code to put a sign up box on your blog or Web site just like: Jim Ashenfelter's site. Top
So what we see now as features, is that it?
Certainly not, we are going to be rolling out many enhancements that will offer even more value for you and your members. Top